Get expert help and solutions for your Webroot security products. Protect your digital life with our award-winning cybersecurity solutions.
Check your device for viruses, malware, and other security threats.
Start ScanKeep your protection up-to-date with the latest security definitions.
Check for UpdatesAccess and manage your passwords and sensitive information securely.
Open ManagerView your current protection status and fix any security issues.
Check StatusIf you're having trouble installing Webroot on your device, try these solutions:
While Webroot is designed to work alongside other security products, sometimes conflicts can occur.
To resolve this issue:
Note: You may need to adjust Windows Security settings during installation.
If your product key isn't being accepted during activation, try these steps:
If you continue to have issues with your product key, please contact Webroot support for assistance.
If your computer seems slower after installing Webroot, try these optimization steps:
Webroot is designed to be lightweight, so significant slowdowns are unusual and may indicate other issues.
Extended scan times can be caused by several factors:
To improve scan performance:
If you're having trouble accessing your Webroot account, try these steps:
If you still can't access your account, contact Webroot support to verify your identity and restore access.
If you've renewed your subscription but Webroot still shows as expired, try these solutions:
If the issue persists, verify your payment method to ensure the renewal transaction was completed.
This error typically occurs when there are conflicts with other security software or system permissions.
To resolve this error:
These warnings indicate that critical Webroot services have stopped or been disabled.
To fix these problems:
Important: If you didn't disable protection manually, this could indicate a security breach attempt.
Continuous monitoring that prevents threats before they can harm your device, with minimal impact on system performance.
Learn MoreBlocks malicious websites and phishing attempts to keep your personal information safe while you browse.
Learn MoreLightning-fast scans that identify and eliminate viruses, malware, ransomware, and other emerging threats.
Learn MoreMonitors network traffic to prevent unauthorized access to your system and personal data.
Learn MoreSecurely store and manage your passwords, payment information, and other sensitive data.
Learn MoreProtect all your devices with a single subscription, including PCs, Macs, smartphones, and tablets.
Learn MoreOur support experts are available to assist you with personalized help for any security issues or product questions.
